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Article · Using DocMX
Documents (search)
There are three main ways to search for documents. Tag Search Global Search Document ID Search Tag Search Tag search is used to find documents by document type with optional tag filters. Instructions Click on the search icon Click on the tag icon Select the document type This will change the tag options below the search button. Click on the search
Article · Using DocMX
Documents (add/index)
Indexing a document is a simple process of adding it to the Intray, selecting the correct document type and adding tags. Documents in Intrays are waiting to be Indexed Adding a document to your Intray is not the same as Indexing. A document is indexed after it is has been classified as a specific document type, and then it can be found in searches. My
Article · Getting Started › Essential Knowledge
Understand roles & permissions
the locations. Access to a document type Having access to a location is halfway there. Once users are inside a location, they also need a role that will act as a key to open the document type. 2 keys are required to open a document A user can only access a document if the user has access to both the location and document type. Other roles Approval Users
Article · Getting Started › Essential Knowledge
Understand workflows & tasks
Workflows A workflow is a sequence of tasks which begin after a document is indexed. Each document type has its own workflow (unless no checks are required). Example workflows … automatic but helps users to complete tasks quicker. Task approval types There are three ways to set up a user task which will decide when the task is completed, so the document
Article · Getting Started › Essential Knowledge
Understand your actions
by document type. Tags (i.e. important data based on the document type) are added. e.g. dates, invoice total. The document is moved to a location based on the document type and tags. The workflow starts (if a workflow exists for the document type). Change document type It is categorised under a different document type. All previous tags are removed. New
Video lesson · Using DocMX
Global Search
Search across different document types and use common tag values. Basic search Other search options
Article · Getting Started › Essential Knowledge
Understand tags
What are tags? Generally, not all information on a document is required. The tags are key information that allow document searching and linking. Each document type has its own set … accordingly. How are tags used? Tags are used for: Tag Search Documents can be found by specifying tag conditions in a document search. Linking documents Document types can be placed
Article · Getting Started › Intro to DocMX
DocMX Glossary
by the user who added it. Advice A type of assist, provides details and information related to the document being viewed, e.g. policy. Aged When the task for the document has … . Archive Documents are archived after a number of days depending on the document type, and do not appear in the default search results. Assist Information presented to the user
Article · Common Issues and Fixes
Manual Uploads for IT Incidents
is Dropzones? Dropzones provide a way to customise an “upload dashboard” by adding the commonly used document types, automation queues and intrays for your user. For more information about … the necessary patches or preforming a restore for the whole instance, there are some simple methods operations can do to continue uploading documents quickly and efficiently. Utilising Drag
Article · Using DocMX
Boomerang Task
will revert to the previous owner if it has been Document Checked or the Return Date selected has passed. … Boomerang Task from the list. A new pop-box on the UI will appear for the Boomerang Task Configure the Return Date. Type-in/Select available users from the list. Once configured